Frequently Asked Questions

What types of garments do you offer?
A: We specialize in custom made clothing including: Suits, sport coats, vests, trousers, topcoats, and shirts. We also offer an array of accessories from neckties, scarves, cufflinks, pocket silks, and socks to complete your look.  Additionally we have partnered with Allen Edmonds and Johnston & Murphy to offer their complete line of footwear and accessories.

I have been told that custom made clothing is very expensive and I don't have a huge budget. Is custom made clothing an option for me?
Although custom made clothing has the reputation of being expensive since it is made exclusively for you, we strive to make custom affordable by offering our Overture Collection. The Overture Collection offers quality custom made suits from just $499, blazers from $329, pants from $129, and custom made shirts starting at $89. 

 What are the advantages of shopping with Fine Line?
A: People don’t like shopping for a variety of reasons:
  • Can’t find your size
  • Too busy to go to the store 
  • Don't like the selections or items not available 
  • Salespeople are pushy and try selling you only what they have in stock
Fine Line is
unlike any previous store experience you've had. We offer our clients a "Concierge" approach and we handle every detail: 
  • You are measured for the fit that is right for you.
  • We Bring Custom To You at your home or office.
  • Select exactly what you like and your size is always in stock. 
  • No pressure shopping experience. 
  • Gain a new perspective from our Haberdasher's knowledge and expertise.
Q: I don't live in Wisconsin, will you still bring custom to me? 
We are based in Wisconsin and mainly serve the Madison and Milwaukee markets. However, we are still committed to bringing custom to you. Please Call or e-mail us so we can coordinate a day and time that coincides with your needs and schedule.

 In the past, I have picked up some great deals on suits, coats, and pants from local chain stores...only to find out that I then have to pay 100's of dollars in alterations bills to make the clothing fit. Do I have to pay for alterations with Fine Line?

I hear stories like this on a daily basis, and unfortunately all the money you saved is spent on alterations. Alterations decrease the wearable life of your garments and don't improve the quality or the fabric. Because all of our garments are custom made for you, alterations should be minimal.  Should alterations be necessary to achieve the optimal fit, initial fitting alterations are included at all of our Collection levels. At the the Vibrato level and above, all garments include free lifetime alterations.

*Alterations not to exceed twice per year per garment, or weight loss or gain of 20lbs*

Q: What is the turnaround time once I place an order?

Standard delivery time is 6 to 8 weeks.

Q: Is there any chance of getting my new clothing inside of 6 weeks? Is rush delivery available?
Satisfaction of our clients is the key to our success, and lets face it not everyone has 4 to 6 weeks or thinks that far ahead. Depending on the item(s) and Collection you select from, it may be possible to take delivery in as little as 2 to 3 weeks, but express charges would apply. 

How long does the initial consultation typically take?
A: Your first consultation is a very important part of the process. It can vary in time allotment depending on your schedule, interest in clothing/wardrobe education, and body type/fitting issues. Most of our initial meetings last about an hour to an hour and a half, because we focus on personalized attention to detail. We are willing to make the proper adjustments to accommodate your busy schedule, including meeting on nights and weekends.

Q: Do you offer any price savings if I purchase multiple items? I am looking for a new suit, a shirt or two, and a few ties.
A: Yes we do. Each of our Collections feature several value packages in contrast to purchasing your garments a la carte. If you are looking for a suit, shirt, and tie in our entry level Overture Collection you would immediately save $25. All of our packages offer a direct savings to you, as opposed to giving you a gift certificate to use at a future purchase date. Packages make your money go farther and we recognize that even the most discriminating buyer appreciates a value when investing in their wardrobe.

  Does Fine Line currently offer women’s garments?
A:  Fine Line will be launching a full women's line in the future. At the present time we do offer a limited quantity of fabrics and styles for women to choose from, and if you would like to meet with us to preview the fabrics that we have to offer, we would be happy to accommodate you.   

Call us for a no obligation consultation today